Every Scintiller piece is backed by our quality promise. If it isn't perfect, we'll fix it.
Manufacturing warranty on all pieces
Response time on all warranty claims
Repair or replacement for covered defects
Every Scintiller piece comes with a 3-month manufacturing warranty from the date of purchase. This covers defects in materials and craftsmanship — because we believe quality you can trust shouldn't be a luxury, it should be standard.
Our jewellery is made from 18K gold-plated surgical-grade stainless steel, designed to withstand real, everyday life. If something goes wrong due to our craftsmanship, we will repair or replace it at no cost to you.
Filing a warranty claim takes less than 5 minutes. Here's how:
Take clear photos of the defect or damage, and note your order number and purchase date.
Email [email protected] or WhatsApp us at +91 91565 74767 with your photos and order details.
Our team reviews your claim within 48 hours and determines if it falls under warranty coverage.
Approved claims are resolved via repair or replacement, typically dispatched within 5–7 business days of receiving the item back.
We respond to all warranty inquiries within 48 hours. Reach out and we'll take care of the rest.
File a Claim