Returns & Exchanges

↩ Return Policy

We accept returns on most items within 5 days of delivery. Items must be unused, unworn, and returned in their original packaging with all tags intact.

The following conditions apply for a valid return:

• Item must be in original, unworn condition with no signs of use
• Original packaging, pouch, and any gift box must be included
• Return request must be raised within 5 days of the delivery date
• A photo of the item and packaging may be requested for verification
• Items purchased during sale or with a discount code are final sale

⇄ Exchange Policy

Prefer a different size, style, or metal finish? Exchanges are easy. We offer free exchanges within 7 days of delivery — slightly more time than returns, because we know finding the right piece matters.

• Size exchanges (e.g. ring sizes) are processed with priority
• Exchanges for a different product are subject to price difference adjustments
• Free shipping is provided on your replacement order
• Customised or engraved pieces cannot be exchanged

✓ Eligibility at a Glance

₹ Refunds

Approved refunds are processed to your original payment method within 5–7 business days of us receiving and inspecting the returned item.

• UPI & Net Banking: 3–5 business days
• Credit / Debit Card: 5–7 business days (depending on your bank)
• Razorpay Wallet or Pay Later: 2–3 business days
• Cash on Delivery (COD): refunded as store credit or bank transfer within 7 days

You will receive an email confirmation once the refund has been initiated on our end.

⊘ Non-Returnable Items

The following items are not eligible for return or refund under any circumstances:

• Engraved, personalised, or custom-made jewellery
• Items marked as "Final Sale" or purchased during clearance
• Gift cards and store credit vouchers
• Items that show signs of wear, damage caused by the customer, or missing original packaging
• Earrings (for hygiene reasons), unless received defective or damaged